****This version has a problem. It clears the clipboard when a window is closed.************ User Name: 00000511 Password: GXVGA Serial Number: WF-563673 This is from the latest down load of ver 6.5 Username: 0000200313 Password: GQMDC Serial Numver: WSU-507009 Subject: Important Ipswitch Username, Password, Download and Installation Information Date: Mon, 05 Jun 00 20:40:15 EST From: "Customer Service" To: mike@mlawrence.net Dear: Mike Lawrence Thank you for ordering WS_FTP Pro Single User Upgrade from 4.x, 5.x, 6.x to 6.5 for Windows 95/98/NT/2000 with Explorer Interface and Bonus Utility Pack (Intel) from Ipswitch Inc. Please save this email receipt as proof of your purchase. For your convenience, your purchased software has been automatically registered with Ipswitch. If you need to contact Customer Service regarding this purchase at any time please make sure to reference the following information: User Name: 0000200313 Password: GQMDC Serial Number: WSU-507009 Date of Purchase: Mon, 05 Jun 00 20:40:15 PURCHASE INFORMATION Quantity 1 @ USD $9.95 each Subtotal USD $9.95 Tax USD $ Total USD $9.95 Paid for in full with Visa Card Account *We continue to update our software on a regular basis. For the latest updates visit: http://www.ipswitch.com/support/patches-upgrades.html DO YOU NEED TO RE-DOWNLOAD YOUR PURCHASE? In order to download your software again, you will need to know your above assigned username and password. However, this username and password expire after three days. To download within three days of your purchase please copy and paste the following URL into your Web browser: http://ecc3.ipswitch.com/cgi-ole/buypro.download/pro40to60x32/ftppatch.exe If prompted, enter your above assigned username and password. You will be asked to choose a download location on your hard drive. Make note of this location and then click the Save button to begin the transfer. Once the transfer is finished the download must be installed. See below for installation instructions. To download after three days from your purchase date please use our Customer Service support form at http://askarep.ipswitch.com and you will be issued a new username and password. To ensure a quick resolution please make sure to include your above assigned username, serial number and date of purchase. INSTALLING YOUR PURCHASED SOFTWARE If you currently have an evaluation copy of WS_FTP Pro Single User Upgrade from 4.x, 5.x, 6.x to 6.5 for Windows 95/98/NT/2000 with Explorer Interface and Bonus Utility Pack (Intel) on your computer you must install your purchased copy over the evaluation copy. Simply downloading the purchased file will not overwrite the evaluation copy. To install, run the "ftppatch.exe" file either from the Run command box or by double clicking on it in your Windows Explorer. There is nowhere to enter the serial number of your software so make sure to keep this email as you will need your serial number to receive technical support and future updates. TECHNICAL SUPPORT Ipswitch, Inc. offers a 60 day warranty on all purchases, which includes 60 days of technical support. If you require technical support after successfully downloading the software, please see the support area of our web site at http://www.ipswitch.com/support/index.html.